Effective September 7, 2011
This Web site is managed by CashEdge Inc., in connection with the Popmoney service provided by participating financial institutions. Your privacy and security are of the utmost importance to CashEdge, and we are committed to safeguarding any information that we obtain about you in connection with the service. In order for you to use the Popmoney service, you will need to provide certain personal information about yourself and your bank account at this Web site. That information will only be used in connection with the service, or as otherwise permitted by applicable law for everyday business purposes.
Federal law requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
CashEdge, Inc. has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at Privacy Questions, CashEdge Inc., 1213 Innsbruck Drive, Sunnyvale, CA 94089-1317, or contact us at privacy@popmoney.com. If you are not satisfied with our response you can contact TRUSTe here.
The Personal Information CashEdge Receives
- You can visit this site and read about the Popmoney service without having to volunteer any information about yourself. If you decide to participate in the service, you may be asked to provide personal information, which may be used to verify your identity as the authorized recipient or sender of funds, to direct payments to and from your account, and for fraud prevention purposes. Personal information may include: name, social security number, driver's license number, birth date, information about your accounts, address, mobile number, email address, and other personally identifiable information (collectively "personal information"). Other information that may be gathered may include: the User ID, password, and security questions and answers that you create. We also may collect information, such as IP address or browser type, on your computer or other access device for fraud prevention purposes.
This information may be verified with third parties, such as credit reporting agencies, financial institutions, reference sources and clearinghouse services.
The Use and Disclosure of Your Information
- Your personal information will be used to process Popmoney transfers made by participating financial institutions. It also may be used to communicate with you regarding changes to the Popmoney service, the terms of this Web site, and this Policy. It will not be sold or provided to others for marketing purposes.
- The information described in the preceding section may be disclosed: to participating financial institutions in order for them to effect, administer or enforce your Popmoney transaction; to companies that help us maintain this Web site or process your information, provided they agree to abide by this Policy; and as permitted by applicable law for everyday business purposes (for example, to prevent fraud or respond to legal process, such as a subpoena).
- We treat information involving the former users of this Web site and the Popmoney service the same way we treat information about the current users of the service.
Making changes to your personal information
- It is important that your personal and account information remain accurate and up-to-date. You can access, review and update your information at any time by visiting the Popmoney Web site and clicking on "Preferences". If you have any problems updating your profile, contact privacy@popmoney.com.
Discontinuance of Service
- You can discontinue your use of the Popmoney service by calling 1-877-675-6378.
- Your access to this Web site and the Popmoney service may be suspended or terminated with or without cause at any time. This may happen, for example, if your identity cannot be confirmed or the action is necessary to protect the security of this site or the service. Please note that the site may not be available at all hours due to maintenance and other reasons.
CashEdge Security Measures
- We limit access to nonpublic personal information about you to employees who have a business reason for knowing that information. We also maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard the nonpublic personal information we maintain regarding you. Among other things, we encrypt the information you submit to us. Your Popmoney password also is one-way encrypted (this type of encryption prevents even us from deciphering your password). For information on the specifics of our security architecture, please click on the "Security" link on the upper right corner.
- CashEdge use cookies which are linked to your personally identifiable information, such as your email address. This makes it easier for you to access your information and allows us to track your activity. A “cookie” is a piece of data that is stored on your hard drive. It takes up very little room on your system. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note, however, that if you do this, you may not be able to use the full functionality of this Web site.
Your Security
- It is important that you maintain the security and confidentiality of your password. Never record it on or near your computer, and never share it with anyone. Our employees and participating banks will never ask you for it. You should change your password periodically by clicking on "Preferences."
- After you have finished accessing your information at this site, please remember to log off. This will help prevent someone else from accessing your information. To preserve your privacy, you will be logged off automatically when you have been inactive for a period of time. For security reasons, you may be denied access to your information after 3 unsuccessful log-in attempts.
- If you have any reason to believe the security of your personal information, password or security questions/answers may have been breached, contact us by calling 1-877-675-6378.
Links to Third Party Sites
- This Web site may contain links to other Web sites. Those links are provided solely as a convenience to you. We do not endorse any products or services offered on other sites, and we assume no responsibility for the privacy practices or the content of such sites. We will not be responsible for any personal or financial information that you provide to parties at linked sites. Other sites may be subject to a different privacy policy and may collect and use information about you in a way that is different from this Policy.
Changes to This Policy
- We may add to, delete, or change the terms of this Privacy Policy from time to time by posting a notice of the change (or an amended Privacy Policy) at this Web site. If required by law, we will send you a notice of the change. Your continued use of this Web site or the Popmoney service following notification will constitute your agreement to the revised Policy.